Returns & Exchanges

At Sonee Hardware, we are committed to providing you with the highest quality tools and home improvement supplies. If you are not completely satisfied with your purchase, you may return eligible items within 14 days of receipt for an exchange or store credit.

Return Process

• 1.
  Check Eligibility

  Ensure the item is in its original packaging, unused, and accompanied by the original sales receipt or invoice.

• 2.
  Contact Support

  Reach out to our customer service team via email or visit any Sonee Hardware outlet to initiate your return request.

• 3.
  Product Inspection

  Bring the item to our designated service counter where our technicians will verify the product condition and warranty status.

• 4.
  Resolution

  Once approved, receive your replacement item or store credit voucher immediately to use on your next hardware purchase.